Bavarian Testimonials|Windows and Doors Company in Kitchener Waterloo

4.6

Based on 234 reviews

Jaya Struck

19:04 20 Dec 24

Many of the windows in our house are Hunt/Pella with which we have been very happy. We always felt that the quality was worth the extra money. When we needed a new patio door, we saw a lovely one by Bavarian Windows at someone else’s house, and it had a low threshold at the entrance making access easy.. We purchased one like it and have been very happy with it. When we needed a new front door entrance system, we only went to Bavarian and didn’t get any other quotes. The door system which they had to remove was from the 1960’s, and we wanted to be sure that it would be installed properly, and that was another reason to choose Bavarian.Hardy Premsukh was the sales person who looked after us. He was very conscientious, and we were very happy with his attention to detail. The installers were great and the head installer, Victor, stopped by to see if things were being done properly. The installers were very pleasant and nice to have around and did a good job. We are very happy with our door. J.S. in Waterloo.

Mark Conrad

21:03 16 Dec 24

We recently replaced 24 of the windows in our house and garage. Our experience with Bavarian Window Works was excellent. The windows look great and the installation team was efficient and respectful of our home.

Jennifer Devitt

18:18 04 Dec 24

Morgan and his crew did a great job from start to finish on our project. The design advice was spot on, and the install was on time and on schedule. We are thrilled with the finished product!

Susan Worts

16:11 02 Dec 24

A very professional approach, no pressure, great products to choose from. Matt’s team were a respectful, caring and careful crew. We’re extremely pleased with the results, such an improvement.

Will Demaiter

14:41 29 Nov 24

Had an excellent experience with Hardy and the team at Bavarian. Hardy went above and beyond to ensure that the doors we received were exactly what we wanted. Hardy consistently communicated with us on details, timing, and completed a post-installation walk-thru the day after installation to ensure we were happy with everything.Would recommend Bavarian to anyone looking for excellent customer service and products.

G. Inal

19:21 22 Nov 24

We worked with Hardy from Bavarian in replacing our sliding patio doors.Hardy and his team made the process very easy and showed personal care in answering our questions, and keeping us well informed from the first meeting until the installation was completed.The process started with us visiting their store, and Hardy walked us through the available options. They have a large selection to choose from.They then walked us through how the installation process would work and approximate timelines. Depending on your choice of doors and materials, it could take a while to get everything in, but Hardy kept us in the loop throughout the process.Overall, the installation team worked very cleanly and efficiently. They made sure everything was installed right, and answered all our questions.Best of all - we didn't need to clean anything after the installation. They came and took everything away, including any garbage or materials.After the installation, Hardy came to visit to make sure everything was working as intended and the installation was successful.We're very happy with how everything is looking and would definitely recommend Hardy and Bavarian Window Works to anyone!

Robin Jardin

15:19 22 Nov 24

Bavarian Windows elevated our rustic log home with beautiful modern windows. Hardy helped us choose a style that would complement our property, and worked within our budget, allowing us the flexibility to have the work done in stages. The install team did an excellent job, having to deal with some unique features that come with a log home. We love how the windows have transformed our home and are looking forward to stage two with our patio doors.

Ed Bird

17:46 21 Nov 24

We went to Bavarian windows to buy a replacement patio door. We found the perfect door at their showroom and decided to go ahead. Hardy was instrumental in helping us through the initial process and getting us set up for installation. The door was installed by Mike and Jordan, who did an excellent job. The workmanship was quick and professional. Once installed, we realize the door exceeded even our original expectations We will be using Bavarian windows and doors for future projects and would recommend them highly to anyone.

Victoria Tolton

01:40 19 Nov 24

We came across Bavarian Window Works after admiring a local home in our community (and finally working up the gusto to inquire who did their windows). From the outset, Hardy in Sales was a pleasure to work with. He listened carefully to our vision and knew the exact product we'd need; it was clear to us that he was detail oriented, and we trusted him to oversee the process. On installation day, the team who did install was friendly, efficient, and CLEAN. The workmanship was excellent, and they even washed our windows and put the trim back on for us (a happy bonus). We've been happily sharing our experience with friends and family, and will not hesitate to return to Bavarian in the future as more of our windows need replacing. Everyone we dealt with for our project was kind, caring, and responsive. Thank you!

Keats Way Place Waterloo

12:19 15 Nov 24

Bavarian Windows recently installed large customized picture windows and a patio door, and the experience was exceptional from start to finish. Hardy, the salesman, was fantastic—he provided excellent guidance and answered all of our questions throughout the process. The 6-man installation crew, led by Keane, was highly professional and worked efficiently to complete the job within the scheduled timeframe. Upon completion, we immediately noticed the difference in quality. The windows are vacuum-sealed, and the installation was flawless.Although we received two other quotes that were less expensive, we are incredibly satisfied with our decision to go with Bavarian Windows. The quality, professionalism, and customer service truly set them apart. We highly recommend Bavarian Windows to anyone in need of top-tier windows and expert installation.M.C.Hills

Erika Verheul

16:18 11 Nov 24

About 2 years ago we decided to get our 25 year old windows and patio doors replaced. We began the process of researching different suppliers to obtain quotes. Bavarian Window Works was one of our potential vendors. We went to the Bavarian showroom and met with Hardy. He was approachable and knowledgeable about the products Bavarian carried. He understood we were looking for a great quality window for a reasonable price. When he came for a visit to our home for measurements, after exploring various options from different manufacturers, we decided to go with the Prism Series windows by Frank Windows and Doors because of the build quality, contemporary frame and frameless Flex screen. Next came the process of exterior colour selection (Black or Iron Ore). Since we were going to change the windows, he recommended we paint our windows to the color we desired. It was a very helpful suggestion!As far as the installation, it was seamless. Gino and Leon are definitely skilled carpenters and were able to install our trim with the backband with no issues.We need a new front door and I will definitely go back to Bavarian.I highly recommend Bavarian Windows for your windows and doors project!

John Jacques

13:27 10 Nov 24

We are pleased to recommend Bavarian Window Works. Hardy helped us through the selection to choose a Lepage patio door. The installation crew was efficient and professional. Hardy took an extra effort to make sure we were completely satisfied. The Lepage wood patio door quality is outstanding.

Viera Svitek

21:53 08 Nov 24

Great place to get any windows or doors!

Sabine Pfeifer

15:44 05 Nov 24

Amazing work and craftsmanship with superb attention to detail. Have used them several times always so pleased with the outcome! Highly recommended.

Lalit Wadhwa

13:50 02 Nov 24

Really masters customer service

Ashok Kapur

21:14 30 Oct 24

We had a big order for 12 windows, new front door and patio door. The installed products was excellent barring a few bugs which were handled well. Hardy Premsukh provided excellent advice and monitored the ordering and installation process. Our compliments to the installers, Gino and Leon, and Hardy and Jacqueline for a job well done. Bavarian is recommended highly for reliable service, and high quality products with a dedicated company staff.

Jilan Yang

17:59 25 Oct 24

I just got my window glass replaced by Bavarian Works. All the work is well done. I would like to specially thank Vincent Wu. Vincent is the one helping me from the beginning to the end during my glass replacement. He is very much professional, nice, high efficient, and caring. I am so lucky to have him to handle my case. I would strongly recommend Vincent as well as Bavarian window if you need window services.

Andrew Woolsey

23:36 24 Oct 24

Dave and Justin were great to deal with

Darren Bennett

17:20 04 Oct 24

Fantastic support; even better outcome. Right from the start, Hardy at Bavarian was excellent to work with and took the time to really understand our needs. This was especially impressive to me as we are only talking a single window job - I never felt like an insignificant customer.We walked through a number of options and seeing the products in the showroom was great.The delivery and installation process was so straight-forward. The team arrived on time and delivered very expediently. But even moreso, I was really impressed by the attention to detail - be it the artisanship into the trim all the way through the spotless post-job cleanup.There was a small problem with the screens as delivered as they didn't fit right. Not a problem from Bavarian I might add - a manufacturer issue. But once again, Bavarian took the issue, owned it, and addressed it with incredible ease to me. Things happen - that's normal. But it's the response to things happening that's so important and I can't be more pleased in how it was handled. All told, the project exceeded my expectations and would strongly recommend Bavarian based on the experience and outcomes we had. Thank you!

Joseph Stapleton

18:30 19 Sep 24

We are so happy we selected Bavarian to install our three new windows. We received quotes from 5 or 6 window companies and Bavarian was by far the most affordable. In some cases, they were half the price of competitors offering a similar service and product.We met with Dave, who listened to our needs and worked with us to find the right windows for us. A few weeks later, we had our windows installed and couldn't be happier with how they much they've improved our main floor!We will definitely be contacting Bavarian again for future window needs.

Connie Jasinskas

17:38 22 Aug 24

We love our new front door! It was expertly sized and professionally installed. The quality and look exceeded our expectations. The show room has lots of examples, but can create anything you can imagine. We highly recommend Bavarian Window Works.

David Hartman

13:26 04 Aug 24

I started a major renovation 9 months ago and even at the planning stage Hardy Premsukh drove out to my home to help me in the design. I truly appreciate the great customer service, quality of workmanship and great product. I will continue to use Bavarian and highly recommend them.

Kathy Roberts

23:36 30 Jul 24

We cannot complain about anything from the folks at Bavarian Window Works and Doors! We got 3 quotes and the one that stood out to us was from here. We were able to go, see and touch the product before installation. Hardy was fantastic. No pressure, he provided clarity and answered all of our questions. The other 2 places were terrible! The pressure techniques were insane and the reps treated us as if we didn't have a brain. One company rep wouldn't even let us keep the promotional materials. The other rep told us that what we wanted was not possible. Meanwhile on social media, there was the project I wanted for our place, showed it to the rep and she was put out!Hardy is the consummate professional! No pressure at all! He actually cares about what he does and it shows.The installers, artists! Gino and Leon work together so well it was amazing to witness.Seriously folks, this IS the place to get your new windows and doors! Local, friendly, professional, and the price was fantastic!Thank you for everything!

Vasile Tampau

19:56 26 Jul 24

Michael Dorego

17:57 17 Jul 24

We were very happy with Bavarian replacing all the windows on our home, including a patio door. The pricing was excellent and the installers were friendly and efficient. Hardy has also been an excellent point of contact for any questions. We would definitely recommend them.

Barbara Steele

23:55 10 Jul 24

My inlaws were very pleased with the new patio doors they had installed. The people at Bavarian were pleasant to work with, and office staff kept them well informed along the way. The installers were very professional and went above and beyond to seal the area up again temporarily when installation had to be halted for some repair work to be done to the supports. They were also very respectful of their home, protecting the area and leaving it so clean that they didnt' need to sweep up a thing. The fit, finish and quality of the doors is great and they coordinate well with the existing heritage windows. We would not hesitate to recommend Bavarian Windows.

Scott McCaw

14:22 04 Jul 24

Great experience working with Vincent and Bavarian Window Works. They were able to provide specific window types, and glass for each space, to meet my needs. The quote was very clear and allowed me to ensure that every window qualified for government grants and loans. They weren't the cheapest option on the market, but I felt they provided the best value and customer experience.

Diana Robertson

16:41 10 Jun 24

Had 3 new windows installed, service was excellent. The crew went above and beyond.

Carol Gray

14:19 09 Jun 24

We had a wonderful experience dealing with Grant at Bavarian during the planning and construction of our total home renovation. We purchased both windows and patio slider doors and were impressed with the range of styles, hardware choices, and excellent quality. The installers were cheerful and installed to perfection. Grant offered product solutions and excellent customer care.

Zachary Foss

13:48 04 Jun 24

My wife and I moved in to our first home less than a year ago and replacing the windows became top priority after a winter of experiencing the cold air coming in to our living areas/bedroom and the heat escaping. We also wanted to modernize the look of our home. We reached out to Hardy with Bavarian and right from the get-go he was an absolute pleasure to work with. As first time home owners he took the time and care to educate us throughout the entire process and did not pressure us in to making any decisions. His guidance and kindness was greatly appreciated. When Gino and his helper came to install the windows they were extremely knowledgeable and professional and once again walked us through everything they were doing to ensure we understood what was being done. We are thrilled with our new Ostaco Windows and I would highly recommend Bavarian to anyone in the market and will definitely be using them again in the future.

Robert Reeves

23:51 24 May 24

I had a problem with 3 windows at my home. I called several window companies who were not willing or interested. The mechanism inside the frame were broken. The windows were heavy to raise and wouldn't stay up unless support. The windows themselves were in perfect condition. Bavarian Window Works was the only company that was willing to investigate without suggesting new windows. For a very reasonable price your technician was able to completely solve the problem. Service was fast and courteous, I was impressed and happy to have my windows working again. Deb, Guelph. Thank you.

Cindy Young

20:19 22 May 24

Amazing doors and windows and exceptional service! Highly recommend Bavarian Windows

Aaron Beazley

01:47 15 May 24

Hardy Premsukh of Bavarian Windows provided nothing short of white glove service! From our first contact with Hardy to the finished project; we are extremely satisfied with the product [Ostic windows], the installation team and the final result – a classic renewed look for our home.Hardy is unique in the customer service sector…he built a strong collaborative working relationship with us, taking ample time to design the windows replacement plan which far exceeded simply replacing ‘like with like’ windows. He suggested several creative and pleasing window layouts providing both better function and aesthetics that we’re proud of. We recognized Hardy’s approach was a step above our other quotes. Hardy treated our project as if it was his own home; he expertly guided thoughtful decision-making, and then consistently checked-in throughout the entire project. Viktor and the installation team also merit praise for their attention to detail, teamwork and effectively responding to any concerns during the job. Hardy has also helpfully connected us with reliable home contractors for other planned work on our home. We definitely recommend Hardy & Bavarian for quality and outstanding service…truly A+ !Aaron B.

Lori

11:44 08 May 24

This is our second installation done by Bavarian Windows and doors.We are grateful to have gone back and have the opportunity to work with Justin Goodsell for our front door.It's an absolutely beautiful MASTERGRAIN door, with a Phantom screen built in. Justin made it easy to narrow down all the details of exactly what we wanted to have and how the door would function for security.We really appreciated his attention to detail and his super quick responses to any questions or concerns that we had.It's very reassuring that we can go back to a company that we trust, and deal with the same team of people that ensure that we get the quality that we are looking for.Thanks again Justin for all your help in making another project come through with flying colours!We will be back for the windows!

Kelly & Mark Turner

21:45 03 May 24

We are very happy with the outcome of our Front door replacement with Bavarian. We initially ordered a door with one manufacturer but due some issues with that manufacturer, it was suggested that we cancel that order and start the process over. Feeling a bit deflated by the situation, we ultimately decided to cancel that order and switch door manufacturers as suggested. Throughout that process, we were expertly guided by Hardy and Morgan to select our new door, and both really went above and beyond to make sure we got the door of our dreams. When it came to the installation, it went great. The install team were friendly and answered and questions we had. The end results speak for themselves. We got a great door that we’re eager to show family and friends. We will certainly use Bavarian Windows and Doors for future projects.

Andrew Wolfgang Bakes

20:32 20 Apr 24

Im happy with my new doors from Barvarian. The doors feel heavy and quality, and the hardware is solid. I'm happy that I was able to get a unique style while fitting into my 1950s house - the colours are just what I was looking for. The installation is clean, even with colour matched caulking!There was a problem with the wrong hardware being ordered, but it was fixed without issue. I will be using them on future renovations

Lynda Wilson

15:44 17 Apr 24

We had four windows installed a few weeks ago and couldn’t be happier with our decision to go with Bavarian! Vincent, our salesman, was respectful and diligent. He arrived right on time for both visits and always got back to me quickly if I left a message. He answered all of my questions and gave great suggestions that added value to our purchase. The installers (Brandon and Nick) were wonderful! Brandon is a meticulous and skilled framer and caulker. The quality of his work is impressive. Both Brandon and Nick were friendly and personable, and Nick left our kitchen floor cleaner than it was when they arrived! An altogether AWESOME experience. We will never buy windows anywhere else, and Brandon and Nick will be the team we request!

Eric Molnar

01:24 08 Apr 24

Amazing work. Really modernized our house. Hardy was patient, knowledgeable and very easy to work with. Highly recommended if you need new windows. Make sure to ask for Hardy!

Agnieszka Wozniak-Molnar

01:22 08 Apr 24

Hardy was amazing in providing awesome customer service, super friendly, very honest and trustworthy. Our 9 new windows were installed in one day and the installers were very professional and did an incredible job. Their attention to detail was superb. The quality of the windows are top notch! Highly recommended and would go with Bavarian Window Works again. Make sure to ask for Hardy as his knowledge, patience, and customer service was outstanding! ☺

Arnold Robart

02:51 03 Apr 24

As before, we had a great experience with Bavarian Windows. From Vincent in sales to installers Mike and Jordan it was first class all the way.Wonderful experience.

Douglas Saunders

23:31 01 Apr 24

We've owned our home in Cambridge for 11 years. The basement has a large bedroom with attached full bath. Unfortunately, the windows were so small it could not be legally used as a bedroom. We've been thinking for some time about having egress windows installed. Late last year we began getting estimates and talking to companies about the installation. The prices were comparable, as were the windows. What wasn't comparable were the installation methods and the quality of customer services.We worked with Justin from Bavarian Window Works and immediately recognized the exceptional customer service in comparison to other companies. He was patient, careful to explain everything in detail, and ordered the specific windows we wanted, after our research and his advice. He explained that, unlike the others we talked with, their installation including digging down to the weeper tiles that run around the house at the footings under the basement so that any water would drain into the tiles and not pose a risk to the foundation.The windows (36" x 30"), one at each end of the house (one in the bedroom and one in the rec room), were installed in March. They comply with building and fire codes for egress windows. The worksite was kept clean. The landscaping around one end the house had to be disrupted and was restored to its original state upon completion. Apart from the new windows and a bit of exposed dirt, you would not know they had even been there. The guys who did the installation were professional, friendly and did an exceptional job which was done over 2 days. We could not be happier with the end result.We highly recommend Bavarian Window Works and Jason in particular.Thanks for a job expertly done!!

Mike Babic

19:06 28 Mar 24

Extremely happy starting from Vincent the estimator and Mike Hart and his crew. Vincent was very nice and professional when explaining and helping my mother with her new windows and doors. Mike Hart and his crew were super nice and very good at what they do. Very friendly, professional and quick with perfect job. We are very happy and definitely recommend Bavarian Window Works.

Ian Tanner

14:12 14 Mar 24

After getting estimates from 3 other companies, we decided to go with Bavarian Windows. Joe was clear and to the point during the estimate process. He helped steer us in the right direction. We ordered new windows for our upstairs level.(We specifically got LowE2-3 windows with an OER=21)Installation was done by Mike and Jordan. They were friendly, attentive and did excellent work.All in all, from Joe to the office staff, AK in the installation department, and our two installers, Mike and Jordan, we were completely satisfied. We will be returning customers very soon, as our bottom level also needs renovating.5 Stars!

Martin

12:07 12 Mar 24

Overall very happy from beginning to end with our whole experience with Bavarian windows and the finished product.

Brynn Harlock

21:58 06 Mar 24

Absolutely thrilled with my new windows! I reached out to four different companies in my search, and Bavarian had the best prices, the best customer service, and the nicest looking windows. Hardy helped me select the perfect windows for my home, and was always super friendly and easy to reach. Installers Mike and Jordan were diligent, professional, and very detail-oriented. Thanks to everyone at Bavarian!

Gary Simons

16:34 05 Mar 24

We had an extremely positive experience with Bavarian when we needed new windows for our entire home. Joe made the ordering process very easy and he double and triple checked our needs before placing the order. Matt and his installation crew were very professional and very quick. Despite an unexpected winter thunderstorm, they were able to replace all the windows in one day, including all caulking and interior casing, plus clean-up. Their work was top quality and the new windows look great.

Gayle Labuz

15:57 25 Feb 24

Excellent customer service in helping us choose new exterior doors for our home. Great advice on style, colour and glass and they went extra steps to find a supplier for the style we wanted in the non-standard size we needed. A huge bonus to be able to look at all the samples in their showroom. We worked with Grant, and his product knowledge and ability to provide advice based on that knowledge was beyond expectations.

Martin Rombout

16:40 09 Feb 24

The Bavarian team was exceptional at every stage of our purchase and installation of our new sliding door. From Justin in the sale process to Brandon and his team with the installation, it was a pleasure to deal with Bavarian. We had solicited three quotes for this project and not only did the Bavarian package offer the best value on paper; they also delivered with top notch product and service. It was great to deal with such professionals.

Kyle Crawford

01:14 30 Jan 24

Grant and his team have always been a pleasure to work with!

Ross Newkirk

15:03 23 Jan 24

This project involved replacing of 3 old style large window systems. We received first class service and an appropriately recommended restyled and installed set of windows. Representative Hardy was always on time and attentive to our design needs. The measuring was perfect and resulted an excellent fit and finish. The installation crew were careful, respectful and cleaned up properly. All in all the job from start to finish was completed in a timely fashion and to the high standards we expected.

Jordan L

02:19 23 Jan 24

We would definitely recommend Bavarian for windows. We had 7 windows replaced with them. Hardy was a very attentive salesperson and made sure everything promised was delivered. We compared prices to two other places and found they were competitive. The installation crew - Brandon and Nick - were also very easy to work with. They worked well together, answered all of our questions, and seemed very thorough. We don't have to wear sweatshirts while we sleep anymore. Although the windows are just a few weeks old, I am confident if anything comes up down the line they will be responsive.

Len McCarthy

21:44 13 Jan 24

Bavarian installed two windows and a utility door on our 123 yr old home and did a fabulous job. Our sales rep Hardy was crystal-clear in what to expect, and there were no surprises. The windows & door fit the existing architecture in every way, especially in terms of style. They are also air-tight and the reduction in outside noise is significant. The workmen were on time and not only did a great job, but they literally left nothing behind afterwards - everything was totally clean when they left. We will use them again!

Kim Woodman

19:06 12 Jan 24

I had the absolute pleasure of dealing with Bavarian windows and doors. Hardy and the installers were absolutely incredible to work with.

Ben

16:18 09 Jan 24

Bavarian was the only company we contacted that understood what we were looking for: a high quality, wood window that would match the look of the original windows we were replacing on our 115 year old home. From to start to finish the staff were easy to deal with and followed through on their commitments. We even enlarged a window which required cutting the original brickwork and they brought in a mason who matched the wall perfectly. We will definitely use them again.

Christine Fitzpatrick

03:39 09 Jan 24

This is the third time we have had Bavarian Windows install windows for us. We are very happy with the delivery time, the service and the installation crew. We did have some minor hiccups upon installation of our replacement living room windows. When brought forth, Bavarian were not dismissive at all and worked diligently to get the items resolved. Thank you Dave!!!

Gord Ramsay

22:34 03 Jan 24

Thank you very much for your great service, especially Tala Abu for her quick response and friendly response to my problem. Highly recommend.

Troy M

18:27 23 Dec 23

We had Bavarian install four windows in our house earlier this year. It was a smooth and worry-free experience from beginning to end. Hardy did a great job providing information and setting everything up, the windows and the installation were high-quality, and the job was completed well ahead of schedule, which was terrific. We'll definitely coming back to Bavarian for future projects.

Nyssa Hardie

01:10 20 Dec 23

From the moment we called Bavarian for a quote we received excellent service! Hardy helped us through the process of selecting the perfect windows for the front of our house. He went above and beyond to make our dreams come true. He met with us and their head installer to discuss some specific issues we had as well. Hardy was prompt with replies and very helpful with details. He helped us select a nice detail on the outside of our windows, with an extra step in the casement that adds some visual interest to the outside. We went with a custom colour as well and it matches our eaves and outside paint perfectly. The installation was quick and the finishing details on the inside are beautiful. We are so happy with our new windows and we love the product overall. We can't wait to crack open the windows for the first time in the spring!We decided on 4 stars instead of 5 because we felt that communication dropped off quite a bit once we made our initial payment. We had to call and email a few times to get an installation date. And although the date didn't change after we received it, the final confirmation of the installation came just 1 day before.Other than that we were incredibly impressed and will definitely use Bavarian again, should we need to replace any other windows.

Jessica M

23:11 18 Dec 23

We’re delighted to share our experience transforming our mid-90s home to a more modern-contemporary look with the help of Bavarian Windows. From our first outreach to secure an onsite walkthrough, to reviewing many configurations to bring our vision to life, to install and overcoming a few hiccups along the way, to the final outcome. We are thrilled with our refreshed home exterior. The clean, low profile Prism windows with seamless Flexscreens combined with the transition from a standard-sized door to an 8ft door has enhanced the elegance of our home both inside and out. The quality of the materials and the craftsmanship from Ostaco is evident.Hardy (Sales Rep) and Morgan (Owner) from Bavarian worked hard to build our trust and exceeded our expectations in every way. They diligently worked through configuration options and multiple quotes to ensure we were comfortable with both the look and feel of the project while also being budget conscious.A noteworthy aspect of Bavarian Windows' service was the personal involvement of the owner, Morgan. He visited our home for measurements and to discuss design ideas. His hands-on approach added a layer of trust and personalized service that is rare in the industry.Vas from Ostaco was also quick to act with a home visit to very quickly overcome an issue we encountered, reinforcing their shared commitment to exceptional customer satisfaction.Bavarian Windows offers a unique combination of personalized service, professional expertise, and commitment to quality. We recommend their services to anyone looking to enhance their home with high-quality windows and doors. And be sure to ask for Hardy! You'll experience his friendly demeanor, industry expertise, and the way he makes you feel like their most valued customer. Hardy is the definition of outstanding customer service. Thank you Hardy and Bavarian!

Dale Clarke

18:37 12 Dec 23

We had Bavarian install 4 exterior doors on an addition we recently built. The doors were very good quality and the installers were excellent. They encountered some minor issues along the way and kept us informed as they sorted them out. We're very happy with the final product and would highly recommend Bavarian for your window and door projects!

Leesha Henderson

16:46 08 Dec 23

Picture says it all. Windows and door are beautiful. Great service, super friendly👌🏼

VJ “vj”

21:48 07 Dec 23

We had wonderful experience with Bavarian from sales representative to windows installation. All of the staff very friendly and cooperative. Hardy from sales team extremely knowledgeable and cooperative. He helped us to choose something nicer and affordable.Installation team Brandon and Nick were very hardworking and professional. Also the window quality is really good. Lot of light. Very happy with service too . Thanks so much

X Sam

20:46 07 Dec 23

If you didn't know where to find the best door and installation service，just call Vincent Wu,tell him what you want.He will bring your ideas come true like mine.

Nicole Robb

03:37 07 Dec 23

We are so happy with our new front doors and sidelites. Hardy was fantastic to work with, professional, and made great recommendations. The installer took the time to ensure the fit and measurements were perfect. Everything looks wonderful and we've gotten so many compliments from our neighbours! Thank you, Bavarian, for making this process as smooth and seamless as possible.

Derek Yanke

12:30 27 Nov 23

Naresh Garach

02:52 24 Nov 23

We recently replaced some windows. We found them to be excellent from start to finish, explaining everything to us and very competitive on their price. I would highly recommend this family run company who care about their customers.

fred schied

16:37 14 Nov 23

We are very happy with the window replacement that Bavarian Window Works has done for us. Dealing with Hardy from the office sales team to the experienced installation team, the process was a good experience. We have been long time Bavarian customers and we would recommend giving them a call.

Farzana Baskanderi

17:59 13 Nov 23

I had an exceptional experience with Bavarian Window Works during the window installation at my home. From the initial consultation to the final installation, their team demonstrated unparalleled professionalism and expertise. The quality of the windows and their attention to detail exceeded my expectations, making them the go-to choice for anyone in need of top-notch window services.

Dale Livingstone

21:25 05 Nov 23

I want to recommend Bavarian Windows to anyone thinking of doing replacement windows or new. We were impressed from the start with Joe Schuster as our sales rep . He was absolutely patient and professional from the start to the finish. If we had a question he had the answer.The crew under Matt that did the installation were like a well oiled machine. They showed up on time , answered every question , addressed every concern ,all while being professional and patient.When they left I said to Josh I hope you come back next week to vacuum this thoroughlyI cannot say enough good about my experience with Bavarian and all the guys involved.Thanks so much for the perfect job I look forward to spreading the good news about Bavarian Windows.With our thanks Dale & Tom

Paul Rempel

16:51 05 Nov 23

Great experience all round...Barry was so great to deal with and installation was perfect. Highly recommend!!

Ryan Pollard

00:15 27 Oct 23

I have done a few projects now with Grant from Bavarian and he is one the best sales people I have ever met in any industry.He learns what you want and delivers on it every time. Great guy delivering great service.

Eileen Grogan

23:11 15 Oct 23

Great quality. Professional. Love my new windows and doors. The house is cozy and quiet and dry. Lovely.,

Wendy Lahey

01:14 13 Oct 23

An excellent job, thank you!!

Mark

15:45 10 Oct 23

I loved my experience with them. Good installation and services. Windows look good and work great.

Mark Meyers

13:48 09 Oct 23

Bavarian provides a large selection of high quality products at price points that serve a good range of clients. I have used them for both installed products and product only supply, and have been very pleased on all fronts. When there is an issue (which doesn't happen often) they work to resolve it quickly. They are a high class operation front to back, and I'll be using them for all my projects that need windows and doors.

Skeeter Skeeter

15:27 16 Sep 23

Very happy with my new Window and Patio door from Bavarian. It is easy to see the high quality of my window and slider. My experience with Hardy, Drew, the Installed Crew and office staff was very professional and courteous. I would not hesitate to recommend Bavarian for anyone looking for Windows and Doors. Big Thanks to everyone at Bavarian Windows Works.

Vince Bettencourt

13:44 14 Sep 23

Despite a busy schedule Bavarian Window Works met with me, came and took measurements, discussed options, gave me a great quote and installed windows and patio door in a timely fashion. Thanks to Joe! I will use them again for my next project.

Peter McCallum

21:16 05 Sep 23

We had Bavarian replace an old slider door and transom on our second floor balcony. Delivery and installation went exactly as planned. The installers took great care to ensure that everything was done correctly and professionally. The new slider and larger transom look great! We will use them again for new doors and windows.

Kim

00:25 30 Aug 23

Excellent customer service and beautiful, quality doors…

Chuck Ferguson

16:50 28 Aug 23

We contacted and got quotes from several companies. Bavarian was the easiest to work with and the best price. No upselling of unnecessary options. Very happy with process and installation.

Muthana Abood

00:41 24 Aug 23

We contracted with Bavarian window to replace the widows of the living and the master bed room , the installation are perfect and quick from the team , and following up from the sale consultant Hardy Premsukh before and after the finishing the job was wonderful .

Ma Re

13:39 23 Aug 23

professional / quality windows / great company to work with

Gary Martin CPA

21:02 21 Aug 23

Bavarian Windows install team and Hardy on sales were all very professional. The install went smoothly and quickly and we are very satisfied with the workmanship on our window replacement.

K Masutani

21:19 16 Aug 23

it's hard to put into words. i had bavarian come out to advise on my custom but aged windows-- and expected anywhere from good to great insights-- as any potential client would. the gentleman who showed up at my door, justin G., was beyond outstanding. a gentleman and scholar, and our interaction stands out as one of the top 5% in my life. justin is respectful, thoughtful, and just made my day. there was no pressure to proceed with a sale, but i just felt compelled to share what feels like a rare thing these days: multiplying good vibes, to multiply good business. thank you for your time justin.

Ivonne d C (IdC)

21:11 05 Aug 23

From the moment we started the process of requesting a quote, the experience with Bavarian Windows has been exceptional. Hardy , our sales agent was caring , professional and competent. All his suggestions made the process so smooth.The windows arrived before the time expected, the installers were polite and clean doing the removal and installing. We did have a minor dent near one of windows that just happened, the accident was taken care of very fast.The quality of the windows and customer service in general will make me Bavarian my choice when needing windows and doors.

Akresky

12:33 28 Jul 23

Warren Saint

00:31 18 Jul 23

Great windows at a great price. Fast delivery. Hardy was particularly helpful revising the quote to match the look of the century old windows to be replaced. My first choice on future window replacement.

Linda O'Donnell

16:59 24 Jun 23

Extremely pleased with my new front doors/screen (replaced solid doors with glass) and the service I received from Bavarian Windows. The glass was special order but the timeline was pretty accurate and the installation crew did a great job! (and cleanup!)

Deborah Young

15:12 18 Jun 23

We had a fantastic experience. After two other companies said they had not seen our custom windows and could not recreate them, we contacted Bavarian Windows. Their service was exception from start to finish.They were able to recreate all the custom windows with special mullions or ledges throughout the entire house. We also had them replace a french walkout door.Matt and his team were amazing, professional, and the craftsmanship was stellar. Their work was so exact, that our custom drapes and blinds still fit.Special thanks to Matt and his team.Deb and Gary Young

Marijana Fa

16:13 08 Jun 23

We have an amazing experience with Bavarian door replacement! From the customer service to installation. Everything went smoothly. The team was very professional, friendly, helpful and quick! We absolutely love our new door and got many compliments!! Picture says it all. Thank you guys!

Diana Barber

01:54 03 Jun 23

Our experience with Bavarian was amazing right from the start. Our Sales Representative Justin Goodsell was helpful and informative without being pushy. He ensured our quote was honored even after the prices started to soar. We had over half of our windows replaced this past spring by Branden and Nick and - if I may - I would refer to them as the dream team! They were courteous and friendly, meticulous and thorough. The windows themselves are gorgeous (the framing too!) and we can't believe how much of a difference they make to our home! We cannot thank Branden, Nick and Justin enough for everything. I would highly recommend Bavarian Windows.

AMC Gooding

17:52 02 Jun 23

We have used Bavarian for our doors and windows and couldn't be happier with the quality and service. We asked for custom details for both and our vision was made possible. Installation both times went smoothly and cleanly with professional workmanship. Highly recommend.

Peter Burian

14:25 27 May 23

Update, 2023: Balance of the windows have been replaced in our end unit townhouse.The supervisor Jason and his crew of 5 guys did it all in three days and left the place clean afterwards.They did great work again. I would recommend Bavarian Windows to homeowners or to townhouse Condo Boards.....We live in a Condo townhouse, Unit 8 in Guelph; they replaced the huge front bay window and a large rear window. The installers were courteous and cleaned up after they finished. Beautiful quality and the installation looks perfect!AND, then, without charge, they re-installed our complex system of California shutters, although this was not their responsibility... that went beyond our expectations.Early in the process, the estimator guy was friendly, helpful and efficient.

Mike Gallant

12:17 23 May 23

Very impressed with the installation crew - they were amazing (personable, attention to detail, respectful). It was great to see the “faces” of the company providing excellent customer service.We got three quotes and Bavarian was the most competitive for what we asked for!!

Norbert Haiser

23:22 04 May 23

This is the second time I have dealt with Bavarian Windows. First for windows and now with a patio door,I had a very positive experience dealing with Vincent in sales,as well as Jay and his crew for an excellent installation of my patio door.The installation was an enlargement of a standard door to a patio door, We are very happy with the final results.They have given me a quality product as well as excellent service.I would highly recommend them for your window and door needs.

Martyn Exon

15:34 28 Apr 23

Professional and competent from beginning to end. Dan, the sales guy, did a great job explaining our options for replacement window and sliding door and suggesting solutions to our home security concerns. The custom door was ready on schedule and the installers, Mike and Jordan, arrived on time, were friendly and polite, ensured that the window/door were installed and operated properly and did a really good job with the finishing trim. Everything was cleaned up, inside and out and the window/door looks great. Would definitely use Bavarian again.

Katie Porter

12:21 05 Apr 23

April 2023: Had a second awesome experience with Barry and the Bavarian team for cutting and installing another brand new window. Always great quality and service!Excellent experience. Worked with Barry on quote for the cutting and install of 2 brand new windows, Barry was great to work with. The Mason did an amazing job on the new window openings and the installers did a wonderful job with making the windows look as if always there. Very high quality workmanshipExtremely positive experience with Bavarian!

Matt Williams

14:35 10 Mar 23

February 2023,A new sliding door for our basement walk-out installed by the Bavarian team, and as predicted/experienced on past projects, the workmanship, professionalism, and attention to detail was excellent. Upon installation, the team noticed a flaw with the screen door which was quickly addressed by the after-sales support/service coordinator - A.K.Credit and thanks to Justin (for sales & project coordination), Jay (for on-site project management & installation), as well as Shane and Tanner (for on-site installation & workmanship); project pictures attached, Great Job!------------------------------------------------------------------------------------------------------“I can see clearly now…”A New casement window for the dining room, and a new sliding door from the kitchen to the deck.From the quotation process with Justin, to the installation with Jay and his team (Scott and Shane), working with Bavarian was a pleasure.The experience and talent of this team shone bright … even though the weather (today) did not. The team took all precautions to be safe, clean, and efficient to get the job done. The team took extra care and precaution to identify and protect the delicate plants in the flower beds, and worked around them during the installation.Looking forward to enjoying these new windows for years to come, and would certainly welcome the Bavarian team back for future projects!Matt

mark cote

15:30 08 Feb 23

We have been dealing with this great professional company for a while now. We have been replacing our windows (a few at a time) for the last few years. Justin came over to do all the accurate quotes. He has a very polite and professional demeanor. The last couple of times, do to supply chain challenges, he did advise us that it would take 4 to 6 months to get the windows made and the work completed. I like the fact that he was up-front with us and gave us a realistic time frame. Sure enough, true to his word, the windows were installed within that time frame. Also, all the crews that have come over during the years to do the installs, have been polite, friendly, professional and meticulous. The windows look amazing.

Soran Mirza I.

00:33 23 Jan 23

This is a good , reliable and honest company .. competitive price for windows and door supply and installation. Knowledge sale , and installation staff. Professional installation and finishing in timely manner. Highly recommended over the other competitors

Ryszard Jania

00:37 09 Jan 23

A few weeks ago our windows were replaced. Crew arrived as per schedule, very professional. At the end of the installation we checked their work. The person in charge corrected any issues that were pointed out and answered all the questions regarding installation. Very happy with the process.

Jared Ferrall

23:07 20 Dec 22

Great products and fantastic service!

Carol Mac

00:22 01 Dec 22

Bavarian replaced our 3 bedroom windows & fixed window at top of stairs. Beautiful workmanship and professional. Arrived promptly & work diligently through the day. Jason & Esaes worked hard in pouring rain. We are very pleased and will not hesitate to call them again for future replacements.

Ruby Gregory-gagne

00:37 22 Nov 22

Very happy with the entire process at Bavarian Windows. From the quotes, products, billing and installation, everything was very smooth and professional. We still need a new front door and will definitely use Bavarian Windows!

Hippocan G

18:33 11 Nov 22

Bavarian Windows installed 4 large windows, superb clean, fast and professional installation by Mike and his partner. Great communication with Vincent planning the install.

Chris From Canada

00:49 08 Nov 22

Thanks to the Bavarian Team from top to bottom. From the initial visit by Barry to the final install and payment every person I dealt with was professional, caring and considerate. We have had all our windows and our entry door replaced now and it was completed seemlessly. Our endearing gratitude to the Entire Bavarian Team!

Kurt Felker

18:50 27 Oct 22

Bavarian Window Works recently replaced 3 big sunroom casement windows with 3 beautiful picture windows. The install team showed first thing in the morning and worked through the whole day gently removing the old and expertly replaced with new!The workmanship was exceptional and the attitude and politeness of Brandon and his assistant was extremely impressive!These young men were respectful of both my partner and I as we work from home, as well as being respectful of the home by cleaning up as they went along.My next window undertaking will be performed by Bavarian and I highly recommend anyone planning a window change or replacement should hire Bavarian Window Works!

Dorothy Robertson

04:06 25 Oct 22

Joe helped me choose the windows. Lots of designs. Installers were polite, courteous and good workers. Love my 3 new windows. Will have Bavarian replace the remainder of the windows in our home next year.

Tony Caccioppoli

13:38 16 Oct 22

We have a 1920's era home in Waterloo. We had been postponing replacing original wood windows because we did not want to change the character of the home or disturb the interior wood trim.Bavarian replaced all 16 windows matching original hardware and making them fit perfectly and seamlessly with minimum disruption.Excellent workmanship !

Tim Dubois

20:02 11 Sep 22

Very pleased with the professionalism with my recent window and door installations. Thanks to Dan and the installation team for a great experience.

Ruth-Anne Hunsberger

15:19 30 Aug 22

High quality products with high quality service. We used Bavarian to get a new front door and from beginning to end it was a very pleasant experience. Highly recommend!

Claude Macorin

16:02 26 Aug 22

We contracted with Bavarian to replace our front door with a Mastergrain door and are pleased with the result. David, Morgan, and the installation team all executed very well.

Margaret DalZilio

17:07 09 Aug 22

The work was done in a timely fashion, the installers were pleasant and respectful, and the job site was even cleaner after the work was done than before their arrival.I've dealt with many trades people over the years and these gentlemen are among the best.

T Hoekstra

23:09 04 Aug 22

Excellent from start to finish. Install crew competent and careful, product ( main entrance) beautiful. Out with the old and in with the new...smooth transition.

Paul McInnis

00:26 29 Jul 22

Professional job, worked with the owner who was very friendly.

Ex Bluenoser

19:05 10 Jul 22

I had Barry recommended to me to give me quotes.His measurements were bang on.Brandon and Anthony did the install. Very polite and professional. I had a minor issue with a couple of items which they happily had corrected right away. I highly recommend all three of the above team members of Bavarian windows. I am thrilled with all the windows I had replaced, and I will call them again in the fall to finish my house.

KATHRYN GREENAWAY

19:01 03 Jul 22

I've dealt with Bavarian Windows twice and would highly recommend them. All the staff are great, helpful and attentive. The products are excellent. The installation team is friendly, efficient and very neat. And I love the new look in my house.

Mario C

14:22 04 Jun 22

Excellent support and response. They built and installed our windows, several years ago. When a glass plane was broken, they quickly and expertly replaced it, taking extra care not to damage our garden. Strongly recommend them.

Theresa Young

13:59 01 Apr 22

We could not be happier with our new windows that were installed today! From Vincent’s patience, expertise and timely responses, to Drew’s communication about the installation, noting the necessary accommodations and finally the meticulous installation by Brandon and crew, taking the time to answer all of our questions, not one ball was dropped and as you can see, the results were spectacular! We wanted to take our windows back to the original authentic look and Bavarian knocked it out of the park! Thank you, Bavarian!

R & D Weisz

02:01 19 Mar 22

Thank you Justin, Drew and the installation team. From the start to completion, the experience was A+.The installation team was professional, courteous and endeavoured to complete the work efficiently.

Sean Jerry

16:40 18 Mar 22

Virginia Lu

01:15 10 Mar 22

We replaced our 32-year old bay window with Bavarian. From the showroom, in-home service, ordering and installation, everything went smoothly. David L. and his team are courteous and professional. We plan to have more window replacements with this company.

Leanne Martin

19:36 15 Feb 22

Amazing work and customer service! We love our new door! Highly recommend!

Micahel Baker

18:30 02 Feb 22

There was a little hiccup with timing due to Covid but all in all it was a very good transaction.My house has a lot of stucco on the outside and these guys installed this window absolutely perfect.There’s a little crack on the cover where you open your window but I was assured this will be covered and fixed within a few days once I reach out.Malik and Steve were the installers… Amazing people.Not one mess, scratch or dent. I had let them know I had a baby sleeping and they worked very quietly until he woke up. Very respectable people.Window is absolutely beautiful.10/10Very respectable business.Would recommend.

Panfeng Huang

17:58 03 Jan 22

The installation was quick and clean. Would definitely recommend to friends!

Elaine Brookfield

21:23 02 Dec 21

My husband and I are putting in a sunroom next Spring through another company. I think it was Jordan who helped us today. He was very knowledgeable and explained everything in detail to us as we made our selections for the windows and doors that will go into the sunroom. We didn't feel pressured into getting anything over our budget and Jordan made suggestions based on what would look best with the current integrity of our house. Very good experience here and we recommend it to anyone.

Chase Pellizzari

17:10 01 Dec 21

I highly recommend this company.We had nine new windows put in and they look amazing.First of all Jordan and Drew were extremely knowledgable and helpful when it came to selecting our windows. They were always kind, professional, and prompt throughout all of our communications.It was an absolute pleasure dealing with them.The crew of guys that they sent out here were extremely polite, very professional, skilled, and very hard working.My wife, kids, and I were extremely impressed.They've hired a very classy crew of installers and we were happy to have them in our home!Thank you again for all of your hard work in organizing this project.We are super pleased with everything!

19:55 18 Aug 21

We had the pleasure of working with Morgan, Colin, Justin and the team over the last couple of years to replace every single window in our house as well as our front door and back slider. The showroom is awesome and allows you to see most of their product choices up close. During the installs the guys were prompt, professional and knowledgeable and all performed well together. Always resourceful and helpful! The quality and style we ended up choosing has truly transformed the look of our forever home!! Thanks for a great experience Morgan and team!! Cheers!

Steve Scherrer

16:09 29 Jul 21

Highly recommend the Bavarian Window Works team. Their attention to detail, making us informed on product and selection options, as well as working to deliver and install has gone extremely well. COVID has had supply chain issues, but Vincent, Morgan, and team have kept us informed as well as continued see our 2 doors were on track and timely. WELL DONE and definitely on our recommended list.

Sa-Carr Design Concepts

19:19 14 Jul 21

If you're searching for new or replacement windows, I cannot say enough good things about Bavarian Windows. Their impeccable service, professionalism, quality and competitive pricing has been consistent throughout the years that we've been dealing with them. This speaks volumes. Definitely a company with integrity and customer assurance that stands behind their products. This is exactly what you want if you're looking for windows/doors. I would strongly recommend them without hesitation. They work 'with' you to meet your particular needs.Eighteen years ago, I worked with Dean on a front door/sidelight unit with a rather large transom. The custom work desired was using 'real lead' grills. I'd drawn the design and Bavarian Windows turned it into a reality having a glass/lead artist create the transom using reinforcement rods due to the magnitude of the window itself. The result was spectacular. After that we had Bavarian replace most of our windows and changed patio sliders to a double operating/double screened 'French door'. It's absolutely gorgeous! We still have two windows to replace but are waiting because of a possible renovation/addition. With that said, we did not do all the windows/doors at the same time. I mention this because if you are replacing windows, you don't have to do them all at once... no worries there because Bavarian's professional guidance/suggestions/installs perfectly matched all our work together.Our most recent installation a couple weeks ago was a new custom 'etched glass' window and a side door/pewter hardware. Mike and Jordan did exceptional work. Their attention to detail and workmanship is amazing. Impeccable work from beginning/removal to the cleanup afterwards, leaving everything in excellent condition. The wait was a tad longer than usual due to Covid manufacturing delays and understandably so but Drew, Barry and Karla were fantastic, keeping us informed along the way. It is and always has been a pleasure dealing with everyone at Bavarian Windows. There's not a better company you want to deal with.

Diane Thomas

11:41 06 Jul 21

Recently made another purchase through Jordan, and once again we were blown away by his knowledge and professionalism. Both him and the install crew were friendly and provided excellent products and workmanship. Highly recommend them to others.

Norma Scott

15:17 30 Jun 21

Thank you to Tristan, Justin and Drew for helping to make my vision a reality! Great customer service and excellent quality product.Our doors were installed by Mike and Jordan and I am beyond happy with the results. They were both very professional and wouldn’t hesitate to recommend them to future customers.It took a while to get there as I know I am quite detail oriented but I believe it paid off because there were no surprises after installation.Love my doors!!Thanks again to all of you involved in pulling this together.

Steve D.

14:37 21 Jun 21

Bavarian replaced 7 windows and 1 sliding door for me and I am extremely happy with the products, installation and initial quote. Although there was a slight delay due to the pandemic shutdown, this was completely expected and in fact, exceeded my expectation. Joe did an exceptional job competitively quoting the products that I asked for and clearly understood how the installation would unfold. The installers were courteous, did their best to clean up after, and clearly did an expert job removing, installing, and finishing all work. I would definitely use Bavarian again. Note, I don't often give top ratings but in this instance it was earned.

Sandy McKee

21:06 17 Jun 21

We were very pleased with the salesperson, Justin, as he would listen to what we were looking for. He was professional, thorough and very knowledgeable. We had our windows installed by Jay and his crew. We found them to be very professional, knowledgeable and had a great sense of humour. They cleaned up the area each day before leaving. We would highly recommend this company.

Marko Savic

11:06 16 Jun 21

I had Bavarian replace all 28 windows and a side door in my house, and I have a front door coming later as well (see update below!). I worked with Dan for the quotes – Dan was great, very flexible with all my questions and revisions throughout the sales process, and ensured I was getting the right product for my house.The entire experience was great, but I specifically want to highlight the quality of the installers and the quality of the final product.I got insert windows in a 110 year old home, replacing the original sash windows. I got HomeTech awning windows with black texture inside and out.Colin and his crew installed 28 windows and a side door in 3 days to a very high quality standard. On the exterior, the flashing has nice square corners, the caulking is smooth, the windows have extremely nice glass. On the inside, the crew worked with me on some requests around trim, ensuring all of my existing cell-shades would fit and the back-out blinds would remain blackouts. I have original casing throughout the house which they kept intact and ensured the windows were square within. The final finish inside is very clean, with square sharp lines and great reveals around the windows.I had 4 original stained glass windows that they removed carefully and stored safely for me to restore and hang.Every member of Colin's crew was very kind, professional, and observed COVID precautions without complaint. They showed up on time, they cleaned up before leaving each day. They painstakingly removed their boots every time they came inside the house, put down blankets in all work areas, and cleaned up thoroughly after themselves. All I had to do at the end was put back my furniture.I'm incredibly happy I went with Bavarian. I would recommend them to anyone in a heartbeat.Update (June 2021) – I received my front door, and the crew remained as professional, clean, and fast as on the first install. Bavarian had the brick opening made larger, and the new front door (made in Canada!) is the most beautiful addition I've made to my home. From Colin's crew doing a great job on the install to Dan's help with the custom colour and glass choices, I'm incredibly happy with the choice to go with Bavarian.

Dima Ryshkevich

02:26 21 May 21

Punctual, good quality products, great customer service at a good price! Will come back to do future business and recommend to others!

Anthony Corke

18:20 05 May 21

Great product and excellent service. Installation was delayed due to lock down but we were one of the first when things opened up. The installation team were very careful regarding new protocols and the installation was completed and the site cleaned up in one day.Now some two months on the doors are admired by all our visitors and are functioning very well.Now a year on still looking great and came through the first winter with no problemsBest regards

Bas Hania

22:36 24 Apr 21

The best to deal, very professional!!

Andrew Day

12:09 21 Mar 21

Friendly and knowledgeable service! We work with Jordan S. and he's great.

Pauline Foy

13:29 16 Mar 21

Would like to thank everyone from Bavarian Windows from Joe in sales to Installers (Mike) and helper. They put down dust clothes in all areas they would be working in, and when they tidied up they asked if we were satisfied with the cleanup. They excelled in all areas from start to finish. We are thrilled with window appearance inside and out , would highly recommend this company and use them again without hesitation. Definitely a 10 out of10 vote from us.Dave - Pauline ( Waterloo)

Jack Ninaber

19:46 20 Feb 21

Justin was excellent to deal with, extremely helpful through the whole process!

Nate V

18:34 30 Jan 21

Best place in town for windows and doors, great folks to deal with and prices, especially Mike Daviou

Forrest Chauvin

15:45 24 Dec 20

Dan & the installation team at Bavarian were great to work with. Although there was some delays (out of the control of Bavarian), they were always easy to get a hold of and made us feel valued and important. We are in need of another door this coming summer, and we would not hesitate to go with Bavarian again!

Sorin Turturica

22:18 21 Nov 20

We were looking for a new window to help soundproof our bedroom and were very pleased with the custom solution that Vincent Wu at Bavarian Windows proposed. He came over to our house to take all the measurements and he promptly answered all our questions by email throughout the process of our build. Very pleased with the end result.

Keith Diebel

21:21 20 Nov 20

Great experience with Bavarian Windows. Drew helped us out and was super helpful and knowledgable. Would highly recommend

Caro Reiss

21:08 20 Nov 20

We used Bavarian Windows on an addition to our house. They did several windows and doors for us. All of the workmanship was great, and they were very communicative during the entire process. Drew was a great help - thank you for helping take the stress out of this project during such a crazy time! 5/5 will definitely be using them again for our next project.

Cameron Main

20:57 20 Nov 20

Awesome people, will definitely use again. Very professional and Drew was great with the scheduling. Made it all a breeze.

Lorraine Messore

16:03 10 Nov 20

I had 2 patio doors replaced and a large kitchen window. The crew were very polite and very diligent in their work. It all looks great! Have had work done previously by them and they always do a great job!

drew reid

04:35 09 Nov 20

Bavarian windows has been a pleasure to deal with. Justin on the sales team was responsive and helpful through the endless questions and amendments that occurred during our selection process. It was nice to know I could reach out to him and receive a response within a day. I put him through the wringer with my questions down to the minute details, and he was more than happy to answer all of them...not something you experience often in the window shopping world.The install team has been phenomenal. Jay, Shane, and Scott have been very professional, and a pleasure to work with these past 3 days. They have taken their time to confirm my selections, as well as to point out how some of the windows might be installed differently than the originals to improve energy efficiency. They have cleaned around each window thoroughly after each install, made sure they were careful throughout the house, and their workmanship is exceptional. They were also happy to listen to any special requests I had during the install, such as trying to save the trim around our door, and using alternative trim around the bathroom window so that it would fit within the backsplash.Most importantly, they are a team of really nice guys and it has been refreshing to get to chat with them while they work.I would also like to mention the install coordinator Drew, who went out of his way to retrieve a sign that we mistakenly left on our old storm door. He fished it out of the old window pile and sent it back to us on the following day when the final windows were to be installed. Again, the Bavarian team was responsive and accommodating when I reached out to them.The last thing I want to mention is that even though our installation is not yet finished (one more day), we have already had several neighbours stop by to admire the windows, with one of them saying they are the nicest windows they have ever seen. Our windows are the Hometech modern style in matte black finish.....I highly recommend them.More importantly, I highly recommend Bavarian WIndows.

RYAN GOOD

20:06 02 Nov 20

We own a 100 year old house in UpTown Waterloo. We have been slowly replacing windows over that last number of years, and we could not be more pleased with Bavarian. We never once felt any sales pressure, and we love that it is a locally owned and operated company with such high attention to detail and quality of service.

Ray Higgins

22:57 05 Oct 20

Safwan Rahman

18:29 23 Sep 20

Jerome Bishop

21:04 02 Sep 20

Great company, great work. Thanks.

Jim Jimerson

01:36 14 Jul 20

Great quality and workmanship on both the product and the install. They're sales team will work with you to explain any questions and make sure you are satisfied with your order. Thanks Dan

Lilla Szatmary-Ban

13:40 17 Jun 20

Andrew Hanna

16:22 30 May 20

Ric Morand

18:31 27 May 20

andrew head

14:08 27 May 20

Great job. Nice windows.

Tara

13:28 06 Mar 20

Absolutely fantastic company. We had three sliders done by Bavarian. They have a fantastic selection that fits in with the aesthetic of our house. They were great to work with and their employees that installed the doors were absolutely wonderful. Their work was done quickly and they reached out to make sure everything was okay afterwards. Looking forward to the warmer weather so we can use our new screen sliders this spring! We will definitely be using them when we need to replace windows around our house in the future.10/10 would recommend this company for windows/sliders!

Rod Smith

16:34 24 Feb 20

Start to finish this Company is professional, courteous, efficient and would like to do a special mention to Dave Westra. They quickly checked, fixed a small uncontrollable leak with in a week. Great Job to Bavarian Window Works.

Fernando M

18:22 02 Feb 20

Great Service from at A to Z!We found a minor detail about 2 weeks after all was paid in full; this was very minor, I sent a email expecting no response; 2 days later there was technician at my house doing the touch up.I was so impressed! I had to give them this 5 star review that is so well earned.

ken ernst

22:48 25 Jan 20

Good morning JustinWe wanted to give you a special thanks for the service Bavarian gave us. We are very impressed with the process, from start to finish including your no pressure sales approach. A special thank you to Jay’s team as the installation was done above and beyond our expectations. The trim work was exceptional both inside and out. We love the new windows and glad that they were installed before the winter blast we had this weekend! We will be recommending Bavarian Windows to friends, family and neighbors.Thank,Ken and Chris

Jason John

21:50 20 Jan 20

Rick Harwood

00:23 15 Jan 20

We worked with Dean on a new entry door renovation project. We have very high standards and many questions had to be answered to ensure all expectations were met for this challenging project.Dean patiently answered all my questions and offered various options to be considered. We ended up ordering a MasterGrain fiberglas slab/dual sidelite/transom assembly. The price was very competitive with an acceptable lead time.Once an installation date was scheduled they kept their commitment and showed up first thing in the morning of the promised date. The installers did a fantastic job.We are absolutely delighted with our new door system. I would not hesitate to use Bavarian Window Works again.

Jane Damianoff

00:14 15 Jan 20

Incredible Company to work with! They deserve to be number 1!!

It's me Leah

14:55 11 Jan 20

Mico Jozic

01:15 25 Oct 19

Kevin Puloski

20:52 23 Oct 19

We did a little home improvement job and where looking for top hung egress windows for our basement. Had a hard time getting a quote on this little job from others, but the team at Bavarian picked it up, did the install and went above and beyond with help to get the ants out I had living in the wall. Thanks again!

ShivaShakti Innovations

20:46 08 Oct 19

One of the best companies to deal with, had a special requirement for egress window, called and talked with Tristan and he was very cooperative as well as helpful to modify the window opening style. Once again thanks Tristan and Bavarian Window Works

Boris

16:43 29 Sep 19

Patio doors came narrower than the original doors.The entrance door has a wrong window, not exactly what we ordered;I was told that it's not a problem and they can replace it.

Karen Ali

18:16 18 Sep 19

We have used Bavarian Window Works for window and patio door replacements in our previous and current houses over the past 25 years. The product selection and quality, professional installation and consistently excellent service keeps us coming back. Thanks to Dean Olson for his guidance and expertise during our recent window selection process and to the installers who take pride in their workmanship.

Mike Bye

22:08 12 Sep 19

Top of the line

Joe Silva

20:27 11 Sep 19

I want to give a shout out to Barry Gascon,His explanation to the Window world was unbelievable. Barry made our decision pain-free and stress-free without any worries , there installation people were fantastic as well as they were right on time fast and very clean ..

Jeffrey Parker

15:06 09 Jun 19

I'm a local contractor and I buy my windows and doors from Jordan Stewart. He is a pleasure to work with and there products are hands down.

Nick Bezecny

18:53 01 Jun 19

Lori Rempel

17:13 17 May 19

My experience with Bavarian Window Works was exceptional. They are extremely responsive to your requests (Barry), the installers were wonderful (John & Mike) and the windows are absolutely beautiful. I had three quotes and Bavarian was very competitive in their pricing. The quality of the windows and workmanship receives an A+. I would highly recommend Bavarian Window Works.Thank you!

Gregory Baker

12:31 17 May 19

From quotation to installation I was very pleased with the service I received. The doors and windows look beautiful and work well. The installation team was very impressive; I thought this would be a multi-day project but they were exceedingly efficient. Recommended!

ian macnaughton

17:30 18 Apr 19

Bavarian and joe schuster along with the installation team were 5 star in advice, guality of product and installation.I would highly recommend them as we are pleased with the entire experience

Brenda Battochio

01:52 13 Apr 19

I worked with Dean on new exterior doors, for my "new" 50 year old home. No pressure, but offered his opinion and yes...I'm happy I took his advice! The installers did a wonderful job, on that very cold, blustery day! The new front door completey changed the look - great curb appeal now. Thank you Bavarian for the stress free update to my forever home!

Mark Fox

19:44 29 Mar 19

All the staff at Bavarian are simply great and easy guy to work with. What really surprised me was the quality of the guys on the job. They are good, hard working men that take pride in their work. What a breath of fresh air!I trusted these guys to away brinks in my house to replace a window with a large, sliding glass door along with many other windows. It all went smooth and was on time and budget. Not a single issue.They far exceeded my expectations and I couldn’t be happier with my entire experience with this company. Don't hesitate to work with this company...nothing but fairness and professionalism.

Julie Baumgartel

19:38 28 Mar 19

Jordan took so much time with us to explain our options. He was super helpful and patient. The installation went completely smoothly and they also sealed up another (non Bavarian) window which had been leaking and got it completely airtight. We are really happy with the job!

17:32 18 Mar 19

Were accommodating, very efficient, and professional, from the estimate process to the final installation. Will definitely use Bavarian again.

Katherine Wheatley

15:45 12 Mar 19

They did a good job installing. Fast. Took awhile to get the windows due to Ontario backlog.

Donna Taylor

19:41 10 Mar 19

It was a pleasure working with Dean and his installers. Great place to purchase windows and doors, great selection and friendly, courteous staff

lp scoggs

21:30 08 Mar 19

We love our new gorgeous front door and beautiful window! Great experience working with Bavarian from consultation to installation!

Andrew M

20:39 08 Mar 19

Starting with the salesman Barry to the installation guys it was great. No pressure, very friendly, not pushy at all. Price was great. Installation was great. Very well done, and friendly. Will recommend.

J. Earle McCormick

17:17 20 Feb 19

We've used Dean and Bavarian to do all the windows in the house, in stages, over a few years. Each time things were done well and recommend them highly. They've also done most of the houses on the street and everyone has a similiar recommendation. Thanks guys.

Carrie Kurtz

22:25 14 Feb 19

Morgan helped us find a truly beautiful door for our 16 year old home. We get compliments from neighbours, friends...even strangers walking by. Morgan and his team also provided top notch customer service. Would not hesitate to recommend to anyone.

Brenda Donaldson Sarty

22:46 15 Oct 18

Would highly recommend this company. We have used Bavarian for many years, and we have been happy with both the products and the installations performed by their very hardworking crews. Most recently, we had our front door replaced, it looks fantastic, and we've had a number of compliments on it already!

Maria Perham

22:37 05 Sep 18

We dealt with Morgan Reay. His service was straight forward and accommodating. The installers worked professionally. We were so pleased that we're repeat customers. We have highly recommended Bavarian Window Works to others too.

Ruthann Turner

00:03 17 Aug 18

I hit the jackpot when I chose Bavarian Windows....I believe they only hire the most knowledgeable and friendliest people. Very happy with my windows and the service after they were installed.I would recommend them to anyone looking for new windows!!!

Jeremy Howcroft

19:21 25 Jul 18

We had five windows and a door with two sidelights just installed by Bavarian. Working with Barry through the whole project was great, he was very responsive and patient as we took our time to decide on the details. The price was reasonable and the install team was friendly and efficient. There was a small item missed during the initial assessment of the job and Barry was fair and understanding, we were very pleased with how the situation was handled. I would recommend Bavarian.

Amanda Brouwer

20:19 10 Jul 18

Justin and the team at Bavarian Window Works were great to work with! We appreciated how quick and effective the process of buying windows. We are incredibly impressed with the look of our new windows!! The windows have updated our house. So glad we went with Bavarian!

Danuta T

02:31 21 Jun 18

Just had eight new windows installed in my house.Great customer service, sales staff Justin and Jordan, super helpful, polite, knowledgeable and pleasure to deal with.The installation team was on time and they did excellent job. I would recommend this place to anyone!

tina miller

18:57 31 May 18

John White

15:15 15 May 18

Great experience working with Joe and team. The consultation and sales process went smoothly, as did the installation. Great staff all around, and I highly recommend these guys.

Dave Neugebauer

01:52 12 Apr 18

Max Han

16:28 27 Mar 18

Anne Bradley

20:27 21 Mar 18

Just had two new basement windows installed. Barry Gascon, was the very helpful salesman who came out to see the site and provide a quote within 24 hours. As advised, there was a two-month wait for the windows to be manufactured. The installers called on the scheduled day to ask if they could arrive an hour early. They were polite, and the work was done quickly, neatly and cleanly. I was especially pleased with the finish trim where there had been none before. Bavarian Windows gets five stars from me!

Delightful Dogs

16:23 17 Mar 18

Complete excellence all around! Been using them for years, at our previous home and now at our current home. Would never consider going anywhere else, they are simply the best!

Brent T

13:04 20 Jan 18

Great showroom and friendly staff. Grant was and is extremely helpful and knowledgeable as we move through the window selection and quotation process for our new build. I'll update with final info once the windows are in.

Rob Murray

14:58 16 Jan 18

These guys are awesome! They installed our new door in the middle of winter and we didn't even notice. Super helpful, clean, polite, just awesome. Thank you Bavarian Windows!!

Andrew Foster

03:21 18 Nov 17

Good product at a reasonable price, and very efficient installation service. Sales staff should understand that delivery estimates should be realistic rather than optimistic.

Terry

20:45 16 Oct 17

Jeff Jackson

15:28 20 Aug 17

JOHN Grayston

13:32 18 Jun 17

We have used. Bavarian Windows since 1999,gradually replacing the Windows in our 1974 home .On eachOccasion we have dealt with Dean Olson at Bavarian and had excellent service , good Windows , efficient clean installation . Our latest install was June 2017, two more to go when funds permit and Bavarian/Dean will be asked to do the work.Thank you BavarianJohn & Marion Grayston

Garrett Tait

11:33 26 Apr 17

Bob P

17:00 23 Nov 16

I have been purchasing windows from Dean at Bavarian Windows since 2000. He has been a pleasure to work with and very professional. When I bought a cottage I returned to buy all the doors and windows from Dean again. Very nice windows to boot!Bob P

Phil Hultin

15:37 06 Aug 16

I needed a small thing, just a replacement crank for a Pella window in my mom's house. Google said Bavarian was a Pella dealer so we drove out there early on a Saturday. Turns out Bavarian no longer sells Pella, BUT the guys there were happy to set me on the right course. They told me who sold Pella, and before I knew it they had printed out directions and called ahead to see if the other business was open. It was the kind of friendly and helpful service that just makes you feel good.I also have to give a big shout out to Joe Reinhart Glass Service. They are not open on Saturdays, but when the guys at Bavarian called it turned out Joe was in the shop and he said to send us on down anyhow. We got the crank and had a nice chat with Joe too. Another real helpful KW business!

Caleb

15:32 13 Nov 15

Shortly after we moved into our home, many of the seals failed in our windows and we decided to look for replacements. We went with Bavarian Window Works because:- The quality and selection of windows was excellent- The customer service I received (both in their showroom and during the in-home quote) was first rate- The warranty includes labour for 10 years (most others did not even mention a labour warranty)On the day of the installation:- The installation team was on-time and very friendly- They worked quickly and with a very high quality level of work (lots of spray foam insulation, exterior calked properly, trim work very precise)- They worked neatly and cleaned as they went, leaving the house very clean when they left- They did a few 'extras' just to finish off the details (example: there were lintel plates that were starting to look shabby above two of my windows and they clad them in aluminum. Now they look great and are maintenance free)Overall, I think that they did an excellent job and I will definitely have them back to do the rest of my windows.

Dillon Meyer

19:15 15 Sep 14

I shopped around at every place in town for a new front door, and no other company compares to Bavarian. Don't waste your time anywhere else, go see these guys and get the best bang for your buck. I did my homework, and they provided me with the best service and knowledge in the business. Nicely done.

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