Letters from Satisfied Customers in Kitchener and Waterloo

“Dean and Staff, Just a short note to say I’m so pleased with our windows. We are getting very good comments about the bay in the kitchen. Your workmen are also to be commended. They are punctual and very clean and tidy after all was done (plus did a great job).”

-Kathie Pirie

“They went beyond my expectations!”

-Mr James

“Thank you so much for the wonderful job that was done on our windows!! Great service and really great people! Happy Holidays!”

-Shayna & Kevin Smith

“Dear Morgan, Our new front door was installed this morning. We just wanted to tell you how thrilled we are with it! The two men who installed it did an excellent job in spite of a couple small problems that came up. We enjoyed dealing with you as well. Everyone was very helpful. We look forward to dealing with you all again.”

-Debbie & Rich Hertzberger

“Dear Dean, Thank you for your letter dated July 15. I just want to say how much we are enjoying our new windows and doors. Please extend a thank you to Ian and his crew for their excellent work. We appreciate all the extras that Ian did for us. We look forward to our new wood front doors. We will highly recommend you to our friends.”

-Roberta Finnie

“Dear Bavarian Windows, Thank you so much for the excellent job on our windows from start to finish. We would recommend you to anyone!! Thanks again.”

-Howard & Anne Kennedy

“Dear Morgan, Thank you for your letter. I had meant to have mine in the mail last week. We are very happy with the windows, they look great! But most of all we would like to say many thanks to your very capable & friendly crew. They worked very professional and quick & clean. We really appreciate that kind of workmanship. Please convey our appreciation and thanks to all three. And a big “thank you” to you for your kind attention. We will certainly recommend your co. to anyone who needs new windows.”

-Erhard & Helga Strenzke

“Joe Schuster was instrumental in providing us with information, detailed measurements and reassurance that bestowed confidence in him as he took ownership. I would also like to thank him for his courteous after service efforts. The windows look great! As a do-it-yourselfer it was a pleasure to have your company working for us in fulfilling our goals.”

-Viktor Kiss

“Dear Dean, This letter is long overdue and I apologize for not being in touch sooner. My husband and I would like to express how happy we are with our new windows – both from last fall and this spring. The work crew that installed the windows were excellent workers. They worked efficiently, quickly and were very tidy. They were also very polite. We are very pleased with the service we received both in your showroom and form the installers. Thanks to all and when we have the opportunity, we will certainly recommend Bavarian Windows.”

-Mary-Ellen Conners

“Dear Morgan, We love our Bavarian installed door and windows!!! Thank you to you and your fellow professional workers for an outstanding job. From our first contact to the final clean-up we have only good things to say and will certainly recommend your company. The team work, led by Rick Gerger, together with your suggestions and organizational skills, Morgan, certainly resulted in a project of worth. Pride in the finished product is evident. Our sincere appreciation for a job well done.”

-Betty & Bob McKend

“Dear Mr. Olson, You recently installed two awning windows in our home. We are will satisfied with our choice of the window style for their respective locations. Our main reason for writing is to express our appreciation to your crew who were most courteous and at all times during the installation, considerate of our flower gardens and interior surfaces. The clean-up was excellent. You will be our first port of call should other windows need replacing.”

-John & Marion Grayston

“Hi Morgan, just a note to express our thanks to you and your great staff for a job very well done. We absolutely love our new windows. I can’t tell you how great it is to actually be able to open the living room windows. They look awesome and we were so impressed with the crew that installed them. I am recommending your company to everyone. We will definitely be in touch next spring to finish of the patio door and window. Thanks again.”

-Donna & Bev Rawn

“Hi Dean, As always, Lane & I are very pleased with the new windows. The installers were courteous and the product installed to our satisfaction – great job. Thank you.”

-Helene Stevens

Houzz Reviews for Bavarian Windows Works in Kitchener

“We have worked together with Bavarian Window Works innumerous times. The Bavarian experience involves trusted and experienced designers walking our clients through the countless options made available in their showroom. Customers always leave well informed and confident in their selections in terms of design, functionality and cost. Always ahead of the curve with new products and design, Bavarian continues to be our choice for window and door supply.”

Centrix Building Group , 5 star review

“We have worked with Bavarian Windows on numerous projects in Waterloo Region over the past 10 years. We love sending clients to Bavarian, because the customer service is consistently excellent, the lines they carry offer a solid range of options in price, material, and style, and they have some of the best quality brands on the market.

When it comes to design and sustainability Bavarian staff ‘get it’, and give our clients excellent advice on the pros and cons of various options when it comes to durability, energy performance, and optimizing glazing for various solar orientations.”

Whiting Design , 5 star review (Colleague)

“Had a wooden windows replaced in an older home, Bavarian Windows staff were very helpful in the selection of windows and the installing crew were excellent and very nice. All were very professional. Will use Bavarian again.”

jkearsey , 5 star review

“We had a great experience with Bavarian Window Works. We hired them to replace our basement and attic windows. They beat the prices of their competitors and have great products. We are very happy with the work they did.

They would have received 5 stars, however it took them much longer to install than they initially said. There was also a lack of communication between the time of signing the contract and the installation considering it was double the wait for install. Otherwise, a great company and we would recommend them to anyone who wants a good product for a fair price.”

meghankelly2 , 4 star review

Google My Business Reviews for Bavarian Windows Works in Kitchener

“Shortly after we moved into our home, many of the seals failed in our windows and we decided to look for replacements. We went with Bavarian Window Works because:

The quality and selection of windows was excellent
The customer service I received (both in their showroom and during the in-home quote) was first rate
The warranty includes labour for 10 years (most others did not even mention a labour warranty)
On the day of the installation:

The installation team was on-time and very friendly
They worked quickly and with a very high quality level of work (lots of spray foam insulation, exterior calked properly, trim work very precise)
They worked neatly and cleaned as they went, leaving the house very clean when they left
They did a few ‘extras’ just to finish off the details (example: there were lintel plates that were starting to look shabby above two of my windows and they clad them in aluminum. Now they look great and are maintenance free)
Overall, I think that they did an excellent job and I will definitely have them back to do the rest of my windows.”

-Caleb Gerlach, 5 star review

“They installed new outside french doors for me. They matched the stained glass to the front door of the house and it looks gorgeous. I did all outside doors in the same stained glass and it brought a very rich look to the house. In the winter I had a problem with the french doors leaking and one of their guys came out to fix it. All he did was put a bead of silicone on my doors, it looked terrible. I contacted Grant and he said to wait until spring and he would take care of it. True to his word he sent a guy out to fix it and install a new step trim. So a special shout out to Grant for standing by his word. All the glass looks great and I would recommend them to a friend.”

-Frank K Mardian, 5 star review

“I shopped around at every place in town for a new front door, and no other company compares to Bavarian. Don’t waste your time anywhere else, go see these guys and get the best bang for your buck. I did my homework, and they provided me with the best service and knowledge in the business. Nicely done.”

-Dillon Meyer, 5 star review

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