19:55 18 Aug 21
We had the pleasure of working with Morgan, Colin, Justin and the team over the last couple of years to replace every single window in our house as well as our front door and back slider. The showroom is awesome and allows you to see most of their product choices up close. During the installs the guys were prompt, professional and knowledgeable and all performed well together. Always resourceful and helpful! The quality and style we ended up choosing has truly transformed the look of our forever home!! Thanks for a great experience Morgan and team!! Cheers!
16:09 29 Jul 21
Highly recommend the Bavarian Window Works team. Their attention to detail, making us informed on product and selection options, as well as working to deliver and install has gone extremely well. COVID has had supply chain issues, but Vincent, Morgan, and team have kept us informed as well as continued see our 2 doors were on track and timely. WELL DONE and definitely on our recommended list.
Sa-Carr Design Concepts
19:19 14 Jul 21
If you're searching for new or replacement windows, I cannot say enough good things about Bavarian Windows. Their impeccable service, professionalism, quality and competitive pricing has been consistent throughout the years that we've been dealing with them. This speaks volumes. Definitely a company with integrity and customer assurance that stands behind their products. This is exactly what you want if you're looking for windows/doors. I would strongly recommend them without hesitation. They work 'with' you to meet your particular needs.Eighteen years ago, I worked with Dean on a front door/sidelight unit with a rather large transom. The custom work desired was using 'real lead' grills. I'd drawn the design and Bavarian Windows turned it into a reality having a glass/lead artist create the transom using reinforcement rods due to the magnitude of the window itself. The result was spectacular. After that we had Bavarian replace most of our windows and changed patio sliders to a double operating/double screened 'French door'. It's absolutely gorgeous! We still have two windows to replace but are waiting because of a possible renovation/addition. With that said, we did not do all the windows/doors at the same time. I mention this because if you are replacing windows, you don't have to do them all at once... no worries there because Bavarian's professional guidance/suggestions/installs perfectly matched all our work together.Our most recent installation a couple weeks ago was a new custom 'etched glass' window and a side door/pewter hardware. Mike and Jordan did exceptional work. Their attention to detail and workmanship is amazing. Impeccable work from beginning/removal to the cleanup afterwards, leaving everything in excellent condition. The wait was a tad longer than usual due to Covid manufacturing delays and understandably so but Drew, Barry and Karla were fantastic, keeping us informed along the way. It is and always has been a pleasure dealing with everyone at Bavarian Windows. There's not a better company you want to deal with.
11:41 06 Jul 21
Recently made another purchase through Jordan, and once again we were blown away by his knowledge and professionalism. Both him and the install crew were friendly and provided excellent products and workmanship. Highly recommend them to others.
15:17 30 Jun 21
Thank you to Tristan, Justin and Drew for helping to make my vision a reality! Great customer service and excellent quality product.Our doors were installed by Mike and Jordan and I am beyond happy with the results. They were both very professional and wouldn’t hesitate to recommend them to future customers.It took a while to get there as I know I am quite detail oriented but I believe it paid off because there were no surprises after installation.Love my doors!!Thanks again to all of you involved in pulling this together.
14:37 21 Jun 21
Bavarian replaced 7 windows and 1 sliding door for me and I am extremely happy with the products, installation and initial quote. Although there was a slight delay due to the pandemic shutdown, this was completely expected and in fact, exceeded my expectation. Joe did an exceptional job competitively quoting the products that I asked for and clearly understood how the installation would unfold. The installers were courteous, did their best to clean up after, and clearly did an expert job removing, installing, and finishing all work. I would definitely use Bavarian again. Note, I don't often give top ratings but in this instance it was earned.
21:06 17 Jun 21
We were very pleased with the salesperson, Justin, as he would listen to what we were looking for. He was professional, thorough and very knowledgeable. We had our windows installed by Jay and his crew. We found them to be very professional, knowledgeable and had a great sense of humour. They cleaned up the area each day before leaving. We would highly recommend this company.
11:06 16 Jun 21
I had Bavarian replace all 28 windows and a side door in my house, and I have a front door coming later as well (see update below!). I worked with Dan for the quotes – Dan was great, very flexible with all my questions and revisions throughout the sales process, and ensured I was getting the right product for my house.The entire experience was great, but I specifically want to highlight the quality of the installers and the quality of the final product.I got insert windows in a 110 year old home, replacing the original sash windows. I got HomeTech awning windows with black texture inside and out.Colin and his crew installed 28 windows and a side door in 3 days to a very high quality standard. On the exterior, the flashing has nice square corners, the caulking is smooth, the windows have extremely nice glass. On the inside, the crew worked with me on some requests around trim, ensuring all of my existing cell-shades would fit and the back-out blinds would remain blackouts. I have original casing throughout the house which they kept intact and ensured the windows were square within. The final finish inside is very clean, with square sharp lines and great reveals around the windows.I had 4 original stained glass windows that they removed carefully and stored safely for me to restore and hang.Every member of Colin's crew was very kind, professional, and observed COVID precautions without complaint. They showed up on time, they cleaned up before leaving each day. They painstakingly removed their boots every time they came inside the house, put down blankets in all work areas, and cleaned up thoroughly after themselves. All I had to do at the end was put back my furniture.I'm incredibly happy I went with Bavarian. I would recommend them to anyone in a heartbeat.Update (June 2021) – I received my front door, and the crew remained as professional, clean, and fast as on the first install. Bavarian had the brick opening made larger, and the new front door (made in Canada!) is the most beautiful addition I've made to my home. From Colin's crew doing a great job on the install to Dan's help with the custom colour and glass choices, I'm incredibly happy with the choice to go with Bavarian.
02:26 21 May 21
Punctual, good quality products, great customer service at a good price! Will come back to do future business and recommend to others!
18:20 05 May 21
Great product and excellent service. Installation was delayed due to lock down but we were one of the first when things opened up. The installation team were very careful regarding new protocols and the installation was completed and the site cleaned up in one day.Now some two months on the doors are admired by all our visitors and are functioning very well.Now a year on still looking great and came through the first winter with no problemsBest regards
22:36 24 Apr 21
The best to deal, very professional!!
16:31 26 Mar 21
Fabulous experience with Justin Goodsell from Bavarian Windows: friendly, honest, knowledgeable and very patient at answering all my questions. Thank you so much! Wonderful service, I couldn't ask for more. Recommend without reservation!
16:53 23 Mar 21
Very easy to deal with. Very competitive prices. I install most windows myself as I have done two houses already. But this time I had them do a giant front window and two large bedroom windows. I did the rest. Their craftsmanship is very good and I do not have a single complaint.
12:09 21 Mar 21
Friendly and knowledgeable service! We work with Jordan S. and he's great.
13:29 16 Mar 21
Would like to thank everyone from Bavarian Windows from Joe in sales to Installers (Mike) and helper. They put down dust clothes in all areas they would be working in, and when they tidied up they asked if we were satisfied with the cleanup. They excelled in all areas from start to finish. We are thrilled with window appearance inside and out , would highly recommend this company and use them again without hesitation. Definitely a 10 out of10 vote from us.Dave - Pauline ( Waterloo)
19:46 20 Feb 21
Justin was excellent to deal with, extremely helpful through the whole process!
18:34 30 Jan 21
Best place in town for windows and doors, great folks to deal with and prices, especially Mike Daviou
15:45 24 Dec 20
Dan & the installation team at Bavarian were great to work with. Although there was some delays (out of the control of Bavarian), they were always easy to get a hold of and made us feel valued and important. We are in need of another door this coming summer, and we would not hesitate to go with Bavarian again!
22:18 21 Nov 20
We were looking for a new window to help soundproof our bedroom and were very pleased with the custom solution that Vincent Wu at Bavarian Windows proposed. He came over to our house to take all the measurements and he promptly answered all our questions by email throughout the process of our build. Very pleased with the end result.
21:21 20 Nov 20
Great experience with Bavarian Windows. Drew helped us out and was super helpful and knowledgable. Would highly recommend
21:08 20 Nov 20
We used Bavarian Windows on an addition to our house. They did several windows and doors for us. All of the workmanship was great, and they were very communicative during the entire process. Drew was a great help - thank you for helping take the stress out of this project during such a crazy time! 5/5 will definitely be using them again for our next project.
20:57 20 Nov 20
Awesome people, will definitely use again. Very professional and Drew was great with the scheduling. Made it all a breeze.
16:03 10 Nov 20
I had 2 patio doors replaced and a large kitchen window. The crew were very polite and very diligent in their work. It all looks great! Have had work done previously by them and they always do a great job!
04:35 09 Nov 20
Bavarian windows has been a pleasure to deal with. Justin on the sales team was responsive and helpful through the endless questions and amendments that occurred during our selection process. It was nice to know I could reach out to him and receive a response within a day. I put him through the wringer with my questions down to the minute details, and he was more than happy to answer all of them...not something you experience often in the window shopping world.The install team has been phenomenal. Jay, Shane, and Scott have been very professional, and a pleasure to work with these past 3 days. They have taken their time to confirm my selections, as well as to point out how some of the windows might be installed differently than the originals to improve energy efficiency. They have cleaned around each window thoroughly after each install, made sure they were careful throughout the house, and their workmanship is exceptional. They were also happy to listen to any special requests I had during the install, such as trying to save the trim around our door, and using alternative trim around the bathroom window so that it would fit within the backsplash.Most importantly, they are a team of really nice guys and it has been refreshing to get to chat with them while they work.I would also like to mention the install coordinator Drew, who went out of his way to retrieve a sign that we mistakenly left on our old storm door. He fished it out of the old window pile and sent it back to us on the following day when the final windows were to be installed. Again, the Bavarian team was responsive and accommodating when I reached out to them.The last thing I want to mention is that even though our installation is not yet finished (one more day), we have already had several neighbours stop by to admire the windows, with one of them saying they are the nicest windows they have ever seen. Our windows are the Hometech modern style in matte black finish.....I highly recommend them.More importantly, I highly recommend Bavarian WIndows.
20:06 02 Nov 20
We own a 100 year old house in UpTown Waterloo. We have been slowly replacing windows over that last number of years, and we could not be more pleased with Bavarian. We never once felt any sales pressure, and we love that it is a locally owned and operated company with such high attention to detail and quality of service.
22:57 05 Oct 20
18:29 23 Sep 20
13:41 18 Sep 20
We live in a Condo townhouse, Unit 8 in Guelph; they replaced the huge front bay window and a large rear window. The installers were courteous and cleaned up after they finished. Beautiful quality and the installation looks perfect!AND, then, without charge, they re-installed our complex system of California shutters, although this was not their responsibility... that went beyond our expectations.Early in the process, the estimator guy was friendly, helpful and efficient.
00:15 07 Sep 20
Joe came by mom's house to take measurements for her front, patio and side doors and window for my son's bedroom at my house on July 24 for a quote. To date she has not received a quote or response to messages she left for him.I was a little tardy when I sent an email July 30 with the measurements and picture of the window as requested but this shouldn't be a reason to bail on potential customers.I'm not sure why he went silent but this isn't really professional and I'm quite confused as the impression we got from him was very good. It's too bad.EDIT: Joe just emailed me with quotes after seeing this post. It really says something about a company if they're actually reading reviews. I've forwarded the quote off to my mom; even if she doesn't go with Bavarian it's enough for me to definitely keep them in mind when we start replacing windows and doors in my home. Thank you, Joe!
21:04 02 Sep 20
Great company, great work. Thanks.
15:05 26 Aug 20
Called back, showed up, got rid of the problem, fair price
01:36 14 Jul 20
Great quality and workmanship on both the product and the install. They're sales team will work with you to explain any questions and make sure you are satisfied with your order. Thanks Dan
13:40 17 Jun 20
16:22 30 May 20
18:31 27 May 20
14:08 27 May 20
Great job. Nice windows.
13:28 06 Mar 20
Absolutely fantastic company. We had three sliders done by Bavarian. They have a fantastic selection that fits in with the aesthetic of our house. They were great to work with and their employees that installed the doors were absolutely wonderful. Their work was done quickly and they reached out to make sure everything was okay afterwards. Looking forward to the warmer weather so we can use our new screen sliders this spring! We will definitely be using them when we need to replace windows around our house in the future.10/10 would recommend this company for windows/sliders!
16:34 24 Feb 20
Start to finish this Company is professional, courteous, efficient and would like to do a special mention to Dave Westra. They quickly checked, fixed a small uncontrollable leak with in a week. Great Job to Bavarian Window Works.
18:22 02 Feb 20
Great Service from at A to Z!We found a minor detail about 2 weeks after all was paid in full; this was very minor, I sent a email expecting no response; 2 days later there was technician at my house doing the touch up.I was so impressed! I had to give them this 5 star review that is so well earned.
22:48 25 Jan 20
Good morning JustinWe wanted to give you a special thanks for the service Bavarian gave us. We are very impressed with the process, from start to finish including your no pressure sales approach. A special thank you to Jay’s team as the installation was done above and beyond our expectations. The trim work was exceptional both inside and out. We love the new windows and glad that they were installed before the winter blast we had this weekend! We will be recommending Bavarian Windows to friends, family and neighbors.Thank,Ken and Chris
21:50 20 Jan 20
It's me Leah
14:55 11 Jan 20
01:15 25 Oct 19
20:52 23 Oct 19
We did a little home improvement job and where looking for top hung egress windows for our basement. Had a hard time getting a quote on this little job from others, but the team at Bavarian picked it up, did the install and went above and beyond with help to get the ants out I had living in the wall. Thanks again!
20:46 08 Oct 19
One of the best companies to deal with, had a special requirement for egress window, called and talked with Tristan and he was very cooperative as well as helpful to modify the window opening style. Once again thanks Tristan and Bavarian Window Works
16:43 29 Sep 19
Patio doors came narrower than the original doors.The entrance door has a wrong window, not exactly what we ordered;I was told that it's not a problem and they can replace it.
15:19 23 Sep 19
Incredible Company to work with! They deserve to be number 1!!
23:09 20 Sep 19
Excellent experience. Worked with Barry on quote for the cutting and install of 2 brand new windows, Barry was great to work with. The Mason did an amazing job on the new window openings and the installers did a wonderful job with making the windows look as if always there. Very high quality workmanshipExtremely positive experience with Bavarian!
18:16 18 Sep 19
We have used Bavarian Window Works for window and patio door replacements in our previous and current houses over the past 25 years. The product selection and quality, professional installation and consistently excellent service keeps us coming back. Thanks to Dean Olson for his guidance and expertise during our recent window selection process and to the installers who take pride in their workmanship.
22:08 12 Sep 19
Top of the line
20:27 11 Sep 19
I want to give a shout out to Barry Gascon,His explanation to the Window world was unbelievable. Barry made our decision pain-free and stress-free without any worries , there installation people were fantastic as well as they were right on time fast and very clean ..
19:42 18 Aug 19
We worked with Dean on a new entry door renovation project. We have very high standards and many questions had to be answered to ensure all expectations were met for this challenging project.Dean patiently answered all my questions and offered various options to be considered. We ended up ordering a MasterGrain fiberglas slab/dual sidelite/transom assembly. The price was very competitive with an acceptable lead time.Once an installation date was scheduled they kept their commitment and showed up first thing in the morning of the promised date. The installers did a fantastic job.We are absolutely delighted with our new door system. I would not hesitate to use Bavarian Window Works again.
18:30 04 Jun 19
I'm a local contractor and I buy my windows and doors from Jordan Stewart. He is a pleasure to work with and there products are hands down.
18:53 01 Jun 19
17:13 17 May 19
My experience with Bavarian Window Works was exceptional. They are extremely responsive to your requests (Barry), the installers were wonderful (John & Mike) and the windows are absolutely beautiful. I had three quotes and Bavarian was very competitive in their pricing. The quality of the windows and workmanship receives an A+. I would highly recommend Bavarian Window Works.Thank you!
12:31 17 May 19
From quotation to installation I was very pleased with the service I received. The doors and windows look beautiful and work well. The installation team was very impressive; I thought this would be a multi-day project but they were exceedingly efficient. Recommended!
17:30 18 Apr 19
Bavarian and joe schuster along with the installation team were 5 star in advice, guality of product and installation.I would highly recommend them as we are pleased with the entire experience
01:52 13 Apr 19
I worked with Dean on new exterior doors, for my "new" 50 year old home. No pressure, but offered his opinion and yes...I'm happy I took his advice! The installers did a wonderful job, on that very cold, blustery day! The new front door completey changed the look - great curb appeal now. Thank you Bavarian for the stress free update to my forever home!
19:44 29 Mar 19
All the staff at Bavarian are simply great and easy guy to work with. What really surprised me was the quality of the guys on the job. They are good, hard working men that take pride in their work. What a breath of fresh air!I trusted these guys to away brinks in my house to replace a window with a large, sliding glass door along with many other windows. It all went smooth and was on time and budget. Not a single issue.They far exceeded my expectations and I couldn’t be happier with my entire experience with this company. Don't hesitate to work with this company...nothing but fairness and professionalism.
19:38 28 Mar 19
Jordan took so much time with us to explain our options. He was super helpful and patient. The installation went completely smoothly and they also sealed up another (non Bavarian) window which had been leaking and got it completely airtight. We are really happy with the job!
17:32 18 Mar 19
Were accommodating, very efficient, and professional, from the estimate process to the final installation. Will definitely use Bavarian again.
15:45 12 Mar 19
They did a good job installing. Fast. Took awhile to get the windows due to Ontario backlog.
19:41 10 Mar 19
It was a pleasure working with Dean and his installers. Great place to purchase windows and doors, great selection and friendly, courteous staff
21:30 08 Mar 19
We love our new gorgeous front door and beautiful window! Great experience working with Bavarian from consultation to installation!
20:39 08 Mar 19
Starting with the salesman Barry to the installation guys it was great. No pressure, very friendly, not pushy at all. Price was great. Installation was great. Very well done, and friendly. Will recommend.
J. Earle McCormick
17:17 20 Feb 19
We've used Dean and Bavarian to do all the windows in the house, in stages, over a few years. Each time things were done well and recommend them highly. They've also done most of the houses on the street and everyone has a similiar recommendation. Thanks guys.
22:25 14 Feb 19
Morgan helped us find a truly beautiful door for our 16 year old home. We get compliments from neighbours, friends...even strangers walking by. Morgan and his team also provided top notch customer service. Would not hesitate to recommend to anyone.
Brenda Donaldson Sarty
22:46 15 Oct 18
Would highly recommend this company. We have used Bavarian for many years, and we have been happy with both the products and the installations performed by their very hardworking crews. Most recently, we had our front door replaced, it looks fantastic, and we've had a number of compliments on it already!
22:37 05 Sep 18
We dealt with Morgan Reay. His service was straight forward and accommodating. The installers worked professionally. We were so pleased that we're repeat customers. We have highly recommended Bavarian Window Works to others too.
00:03 17 Aug 18
I hit the jackpot when I chose Bavarian Windows....I believe they only hire the most knowledgeable and friendliest people. Very happy with my windows and the service after they were installed.I would recommend them to anyone looking for new windows!!!
19:21 25 Jul 18
We had five windows and a door with two sidelights just installed by Bavarian. Working with Barry through the whole project was great, he was very responsive and patient as we took our time to decide on the details. The price was reasonable and the install team was friendly and efficient. There was a small item missed during the initial assessment of the job and Barry was fair and understanding, we were very pleased with how the situation was handled. I would recommend Bavarian.
20:19 10 Jul 18
Justin and the team at Bavarian Window Works were great to work with! We appreciated how quick and effective the process of buying windows. We are incredibly impressed with the look of our new windows!! The windows have updated our house. So glad we went with Bavarian!
02:31 21 Jun 18
Just had eight new windows installed in my house.Great customer service, sales staff Justin and Jordan, super helpful, polite, knowledgeable and pleasure to deal with.The installation team was on time and they did excellent job. I would recommend this place to anyone!
18:57 31 May 18
15:15 15 May 18
Great experience working with Joe and team. The consultation and sales process went smoothly, as did the installation. Great staff all around, and I highly recommend these guys.
01:52 12 Apr 18
16:28 27 Mar 18
20:27 21 Mar 18
Just had two new basement windows installed. Barry Gascon, was the very helpful salesman who came out to see the site and provide a quote within 24 hours. As advised, there was a two-month wait for the windows to be manufactured. The installers called on the scheduled day to ask if they could arrive an hour early. They were polite, and the work was done quickly, neatly and cleanly. I was especially pleased with the finish trim where there had been none before. Bavarian Windows gets five stars from me!
16:23 17 Mar 18
Complete excellence all around! Been using them for years, at our previous home and now at our current home. Would never consider going anywhere else, they are simply the best!
13:04 20 Jan 18
Great showroom and friendly staff. Grant was and is extremely helpful and knowledgeable as we move through the window selection and quotation process for our new build. I'll update with final info once the windows are in.
14:58 16 Jan 18
These guys are awesome! They installed our new door in the middle of winter and we didn't even notice. Super helpful, clean, polite, just awesome. Thank you Bavarian Windows!!
03:21 18 Nov 17
Good product at a reasonable price, and very efficient installation service. Sales staff should understand that delivery estimates should be realistic rather than optimistic.
09:55 25 Oct 17
Terry “Terry” Wang
20:45 16 Oct 17
15:28 20 Aug 17
13:32 18 Jun 17
We have used. Bavarian Windows since 1999,gradually replacing the Windows in our 1974 home .On eachOccasion we have dealt with Dean Olson at Bavarian and had excellent service , good Windows , efficient clean installation . Our latest install was June 2017, two more to go when funds permit and Bavarian/Dean will be asked to do the work.Thank you BavarianJohn & Marion Grayston
11:33 26 Apr 17
17:00 23 Nov 16
I have been purchasing windows from Dean at Bavarian Windows since 2000. He has been a pleasure to work with and very professional. When I bought a cottage I returned to buy all the doors and windows from Dean again. Very nice windows to boot!Bob P
13:03 17 Oct 16
The team at Bavarian does truly excellent work!
15:37 06 Aug 16
I needed a small thing, just a replacement crank for a Pella window in my mom's house. Google said Bavarian was a Pella dealer so we drove out there early on a Saturday. Turns out Bavarian no longer sells Pella, BUT the guys there were happy to set me on the right course. They told me who sold Pella, and before I knew it they had printed out directions and called ahead to see if the other business was open. It was the kind of friendly and helpful service that just makes you feel good.I also have to give a big shout out to Joe Reinhart Glass Service. They are not open on Saturdays, but when the guys at Bavarian called it turned out Joe was in the shop and he said to send us on down anyhow. We got the crank and had a nice chat with Joe too. Another real helpful KW business!
15:32 13 Nov 15
Shortly after we moved into our home, many of the seals failed in our windows and we decided to look for replacements. We went with Bavarian Window Works because:- The quality and selection of windows was excellent- The customer service I received (both in their showroom and during the in-home quote) was first rate- The warranty includes labour for 10 years (most others did not even mention a labour warranty)On the day of the installation:- The installation team was on-time and very friendly- They worked quickly and with a very high quality level of work (lots of spray foam insulation, exterior calked properly, trim work very precise)- They worked neatly and cleaned as they went, leaving the house very clean when they left- They did a few 'extras' just to finish off the details (example: there were lintel plates that were starting to look shabby above two of my windows and they clad them in aluminum. Now they look great and are maintenance free)Overall, I think that they did an excellent job and I will definitely have them back to do the rest of my windows.
22:45 25 May 15
They installed new outside french doors for me. They matched the stained glass to the front door of the house and it looks gorgeous. I did all outside doors in the same stained glass and it brought a very rich look to the house. In the winter I had a problem with the french doors leaking and one of their guys came out to fix it. All he did was put a bead of silicone on my doors, it looked terrible. I contacted Grant and he said to wait until spring and he would take care of it. True to his word he sent a guy out to fix it and install a new step trim. So a special shout out to Grant for standing by his word. All the glass looks great and I would recommend them to a friend.
19:15 15 Sep 14
I shopped around at every place in town for a new front door, and no other company compares to Bavarian. Don't waste your time anywhere else, go see these guys and get the best bang for your buck. I did my homework, and they provided me with the best service and knowledge in the business. Nicely done.